Shipping policy

Thank you for visiting and shopping at our store. Below are the terms and conditions that outline our Shipping Policy.

Shipment Processing Time

All orders are processed within 1 to 5 business days. Orders are not shipped or delivered on weekends or holidays.

During periods of high order volume, shipments may experience slight delays. Please allow additional time for delivery in these cases. If there is a significant delay with your order, we will contact you via email or phone.

Delivery delays may occasionally occur due to factors beyond our control.

Shipping Rates & Destinations

We currently ship worldwide. Shipping costs are calculated based on your location and order value as outlined below.

• European Union
  Flat rate shipping: 9.99 GBP
• United Kingdom
  Orders up to 49.99 GBP: 2.99 GBP
  Orders 50 GBP and above: Free Shipping
• United States
  Orders up to 49.99 USD: 4.99 USD
  Orders 50 USD and above: Free Shipping
• Rest of the World
  Flat rate shipping: 19.99 GBP

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number. Tracking information typically becomes active within 24 hours.

Customs, Duties, and Taxes

We are not responsible for any customs duties, taxes, or import fees applied to your order. Any fees imposed during or after shipping are the responsibility of the customer, including tariffs and taxes.

Damages

We are not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim.

Please retain all packaging materials and damaged items before submitting a claim.